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Nature Nite Bonus Point
 
How to get Bonus Point?


We come out with this program call Bonus Point for member whom will have extra benefits while joining as our member and shopping things from our stall. It is a point that member can accumulate after spending every cent is our stall. Each of this point can than be convert into cash point for member to used on any item purchased.

E.i:
a) If you have 500points.
    500points = RM50
    Product purchasing cost RM120.
    Using 500points, you just have to pay for the remaining  (RM120-RM50) = RM70 for an item
    purchased.
    Member can then saved up to RM50 for the item purchased.
    Moreover, buyer is entitled again to extra 48points den to the amount the buyer pay, which
    excluding the 500points that used up.


Calculate your Point


Every Ringgit Dollar spent is equivalent to how much point you earn.

E.i:
a) RM100 = 100points
    The point you obtain can then be convert to cash point for your next purchased.
    (Your remaining point) X 0.1 = Cash Point obtain
b) 200points X 0.1 = RM20 Cash Point

Newly signup member will be entitled to 100points.

Shipping
 
Shipping Policy

Any information of item ordered will be collect on every Monday by our administrator and delivery will be proceed on the next day. Minimum of 7 working days (public holidays & weekend excluded) will be needed in order for the item to delivered within peninsular Malaysia only. For outside peninsular Malaysia, delivery time will be longer. As for customer and member information, we are using POS Malaysia parcel service as our neighborhood assistant for delivery. For more information, please visit:
http://www.pos.com.my/v1/MAIN2.ASP?c=/v1/TrackTrace/MainTrack.htm

If customer or member still does not receive their order, we encourage you our dear customer to inform us about this matter. Our administrator will recheck your order confirmation again for any error.

For any information for your parcel status, you can ask for the parcel tracking number. Through this number, you can locate your item ordered status by visiting http://www.pos.com.my/v1/MAIN2.ASP?c=/v1/TrackTrace/MainTrack.htm

Delivery Charges Guide
 

Delivery Charges Guide

How do you know how much the delivery charges cost to send to you location? All you need is to proceed with you shopping cart order. You are require to key in the details of the delivery. The delivery charges will then be display before you proceed to the payment option. You cancel or amend you order anytime before you make the confirmation.


Return Policy
 
Return Policy

Any returns can be accepted from customer purchased on following condition:

Item only can be refund within 14 days.

Item that are unopened and in a not good condition such as leakage or damaged can be refund with either a brand new units which customer will not bear any extra payment or cash refund.

Cash refund can only be made in a form of bonus point to avoid abused towards our policy.

E.i: Refund item price, RM100, so 100point will be debited to your account. (Excluding any discount.)

Upon item return, please inform us and state your reason of item returned 1 day earlier. Please used POS Malaysia Parcel service ONLY together with the RECEIPT to return as i would to state it clearly that the delivery cost of OTHER PARCEL SERVICE COMPANY will not be paid or claim by us.

If item ordered was out of stock, a notification will be send to you through email to inform you about this. The choices of wait for item arrival or refund can be made by buyer.

For any enquires or item refund, please visit -
http://www.naturenite.com/store/index.php?doit=contact_us

Term & Condition
 
Term & Condition

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. BY USING THIS SITE, YOU SIGNIFY YOUR ASSENT TO THESE TERMS OF USE. IF YOU DO NOT AGREE WITH ANY PART OF THE FOLLOWING TERMS OF USE YOU MAY NOT ACCESS OR OTHERWISE USE THIS SITE.

Intellectual Property
The contents and downloadable materials displayed on this site are property of Nature Foam Industries Sdn. Bhd., you may only copy or download for your personal, non-commercial used only. Any portion of this Site may not be reproduced, duplicated, copied, sold, resold, or visited.

Privacy Policy
Member's personal information is collected in order to give member benefit from our services and to enable member to enjoy access to other online services offered by us. This Privacy Policy Statement is issued to reinforce the naturenite.com commitment to the policy of protecting at all times the confidentiality, integrity and security of the information provided by Customer to the company. Data of member information will strictly be confidential, secure and protect by our security system. In accordance to Cyber law, we Nature Foam Industries Sdn. Bhd. will not disclose the Customer's information to any third party or external organizations.

Personal Information
Member who would like to sign up, please give us your information precisely, as it is easier for us to precede any delivery or further promotion and information without delay.

Copyright and Trademarks
The content of this site is the property of Nature Foam Industries Sdn. Bhd. or our sponsors, suppliers, licensors or affiliates, unless otherwise noted. Any use of materials on this site, without the permission of us is strictly prohibited.

Product, Price and Service Availability
All products and services are subject to availability and may be withdrawn at any time without prior notice. Information of product price is subject to change without prior notice. Total cost price purchase by buyer will be predetermined in according to the price refer in our site at the current date and time when you place your order.

Payment
The site accepts Master and Visa credit cards, Visa-electron debit card and Online banking Transfer. Your order will only be processed after the authorization of your credit card/cash transfer has been confirm.

Amendment of the Terms
This site have the right to amend these terms of use without prior notice. Any such amendment shall be effective once the revised terms have been posted on the Site.

Product Usage
Due to Microorganism free and dust-mite free there is no need for any cleaning such as drying in the sun like spring mattress.

Warranty Guide
 
Warranty Guide

Warranty cover the following case:
  • We will replace or repair purchased product bought from our store if its defective due to faulty workmanship or material.
  • Deterioration causing the product to have indention greater than three-forth of an inch that is now associated with an indention.
  • Product sagging under a proper use term that refer on the care & maintenance use. Mattress product need to be rotate or turn from time to time between 1-1 and half year to ensure this matter does not happen.
  • Any physical flaw in the product that is not made by purchaser. For this case, purchased will have to check it properly when the item arrive at the hand of purchaser. 3 days period will be given for user request for a replacement if there is any physical flaw made by our workmanship.

Warranty does not cover the following case:
  • Physical damage in the product made by user after purchasing it will not be replace or repair.
  • Comfort preference
  • Damage from using improper material that is not stated in the care & maintenance manual.
  • Natural disaster
Contact Us
 

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